Escrow Service

Introduction

Welcome to our Escrow Service using the e-wallet function on our site. This feature has been created to protect our clients from fraudulent escorts who take payment without rendering services and also protect our Escorts from time wasters. The e-wallet works as an escrow to ensure that escorts receive full payment from us only after they have provided the agreed-upon services to the client. This instruction manual will provide you with all the necessary information to use this function on our site.

Account Creation

To use the e-wallet function, you need to create an account on our website. Follow these steps to sign up:

Click on the “Register” button on the top right corner of the homepage.
Enter your name, email address, password and other details.
Click on the “Create Account” button.
You will receive an email to confirm your registration.

Funding the Wallet

To fund your e-wallet, you need to deposit funds from a credit or debit card or bank transfer. Follow these steps to add funds to your wallet:

Click on the “E-Wallet” > My Wallet icon or the Total Balance Digits on the top menu.
Select “Add Funds” from the drop-down menu.
Enter the amount you want to deposit (minimum ₦1,000, maximum ₦1,000,000).
Select your preferred payment method (credit or debit card, bank transfer).
Enter your payment information and follow the instructions to complete the transaction.

Checking Your Wallet Balance:

To check your e-wallet, you need to follow these steps:

Click on MENU button, you should see your balance by the right side.
If your balance doesn’t show on the MENU, Click on the “E-Wallet” > My Wallet icon on the top menu and your balance will be shown.

Paying an Escort

To pay an escort using the e-wallet function, follow these steps:

Ask the escort for their email address associated with our website.
Click on the E-Wallet > My Wallet on the Menu.
Select “Transfer Money” from the dashboard menu.
Enter the escort’s email address.
Enter the amount you want to pay the escort.
Add a description stating the purpose of the transfer.
Review the transaction details and click on the “PROCEED TO TRANSFER” button to complete the transaction.

Redeeming Funds

Once the escort has rendered the agreed services to you, they can redeem their funds from the e-wallet. Follow these steps to initiate a withdrawal:

Click on the E-Wallet > My Wallet on the Menu.
Select “Withdrawal” from the drop-down menu.
Enter the amount you want to withdraw.
Select your preferred withdrawal method (bank transfer).
Enter your payment information and follow the instructions to complete the transaction.

Security

We take the security of our e-wallet function seriously. To keep your account secure, we recommend the following:

Use a strong and unique password.
Do not share your login credentials with anyone.
Report any suspicious activity on your account to us immediately.

Troubleshooting

If you encounter any issues while using our e-wallet function, please refer to the following FAQs:

Why is my transaction pending? It may take some time for the transaction to be confirmed.
What are the fees for using the e-wallet? We charge a ₦100 fee for each transaction.
How long does it take to withdraw funds? It may take up to 24 Hours days to process a withdrawal request.

If you still have issues or questions, please contact our customer support team for assistance.